Cash registers at some Staples stores in the US may have fallen victim to card-stealing malware that lets criminal make counterfeit copies of cards.
Banks have traced a pattern of fraudulent transactions on some cards that had been previously used at a number of Staples stores in Pennsylvania, New York and New Jersey.
The fraudulent transactions occurred at businesses including supermarkets.
The claims were made by respected online security blog Krebs On Security.
Staples spokesman Mark Cautela said the firm is "investigating a potential issue involving credit card data and has contacted law enforcement."
He added: "We take the protection of customer information very seriously, and are working to resolve the situation.
"If Staples discovers an issue, it is important to note that customers are not responsible for any fraudulent activity on their credit cards that is reported on a timely basis."
It is the latest in a long line of attacks on point-of-service machines at major US chains.
In 2013 Target saw 40 million credit and debit card accounts compromised, and personal information from as many as 70 million customers stolen.
And last month Home Depot began investigating a possible attempt to hack its computer systems.
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