HMRC Missed Calls Cost Taxpayer £136m A Year

Delays in answering phone calls to HM Revenue and Customs hotlines cost the taxpayer £136m in the last year. According to a National Audit Office (NAO) report, delays cost customers £33m in call charges while they waited for HMRC to answer the phone...

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Facebook Flotation: Morgan Stanley Fined

Morgan Stanley, the lead underwriter for Facebook's initial public offering in May, has been fined $5m (£3.08m) by Massachusetts' securities regulators. The officials accused the bank of having "improper influence" over the research analysts covering...

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Higher Food Costs Add To Inflation Woes

The main rate of inflation remained unchanged in November as falling petrol prices failed to offset rises in many basic foodstuffs and home energy costs. The Office for National Statistics calculated that the CPI measure remained at an annual rate of...

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Redundancy Move 'Makes It Easier To Sack Staff'

The Government is being accused of making it easier for firms to sack their staff through reforms to redundancy rules. Unions reacted with fury after it was confirmed the 90-day period before large-scale redundancies could take place was to be cut by...

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Soaring Numbers Work Christmas Day

There has been a big jump in the number of people working on Christmas Day, according to a report by the union organisation the TUC. It found that hospitals and hospitality were among the sectors asking more staff to forgo festive breaks. The TUC said...

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Toyota Hit With Record US Fine Over Recalls

Toyota has been hit with a record $17.4m (£10.7m) fine for failing once again to quickly report problems to US regulators and for delaying a safety recall. The penalty from the National Highway Traffic Safety Administration - the agency that monitors...

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Cardiff Airport Could Be 'Nationalised'

Cardiff Airport could be bought by the Welsh Government amid an effort to turn its fortunes around and make it a key part of the country's economic growth plans. First Minister Carwyn Jones said his officials had entered an exclusive due diligence agreement...

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Queen Quizzes Osborne About Sale Of UK Gold

It was meant to be a visit without any high politics but the Queen still managed to quiz the Chancellor about British gold as she visited Downing Street. Walking along the line of ministers in the Terracotta Room inside Number 10 before sitting in on...

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Samsung Drops Attempts To Ban Apple Products

Samsung has withdrawn lawsuits which seek to ban the sale of Apple products in Europe, although the companies' legal battle over copyright continues. A statement by the South Korean company said it strongly believed companies should compete in the marketplace,...

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Investigation Launched Into Comet Collapse

The Department for Business, Innovation and Skills has launched an investigation into the purchase and administration of troubled electrical chain Comet. The Insolvency Service has been tasked with scrutinising the process following a number of...

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